Cancellation Policy
Last updated: January 1, 2025
1. Standard Reservations
- Free cancellation up to 48 hours before check-in
- 50% charge for cancellations within 24-48 hours
- Full charge for cancellations within 24 hours
- No-shows will be charged in full
2. Special Events & Peak Seasons
- Non-refundable deposit required
- 72-hour cancellation policy applies
- Special terms for group bookings
3. Refund Process
Eligible refunds will be processed:
- Within 5-7 business days
- To the original payment method
- In the original currency of payment
4. Modifications
Reservation modifications are:
- Subject to availability
- Free of charge if made 48 hours in advance
- Subject to rate differences